Basic Sales Techniques
Facilitator presentation and facilitation
Group discussion, presentations
Exercises and activities
Content of the Training:
What is Selling?Selling and Buying Relation
Needs Based Selling
Analysis of the Selling Process
Selling Mistakes of the Salesperson
How to Prepare for the Sales Call
Sales Competencies
Aiming
Desire, Perseverance and Intrinsic Motivation
Self Control
Building Rapport and Creating Interest
Asking The Right Questions – Questioning The Customers
Effective Listening
Getting The Results
Empathy but Not Over-empathy
Selling Model
Meeting
Creating the Harmony
Profile Analysis
Prescribibg the Solution
Features and Benefits
Buying Signals
Handling the Objections
Closing the Sale
2 days, 09.00 am – 05.00 pm
Senior executives
